Brian Rouley

78134 Jalousie Dr
Palm Desert, CA 92211

(760) 772-0597
Mobile Phone: (760) 902-5898
brian@rouley.com
www.rouley.com

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SUMMARY:
Experienced systems administration and support engineer with over 20 years of computer and network administration experience. Highly versatile people-oriented team player with proven information system support capabilities and excellent interpersonal skills.

 

EXPERIENCE

01/1995 – Present

Information Technology and Computer Training Consultant

Rouzell Enterprises, Inc.

 

Providing support and training to clients of all sizes; from one on one training to small businesses. Primarily computer hardware maintenance and software support and training, including all Microsoft products, operating systems, financial management software (Quicken and QuickBooks), email systems and anti-virus, anti-spam, anti-spyware. Data backup, website maintenance, wireless network configuration, LAN configuration and support, etc.

06/2009 – Present

Business Finance Consultant

Centerpointe Capital

 

Analyze financial requirements of clients to determine the best approach to fill their funding needs. Provide advice and resources necessary to guide prospective clients to the most appropriate solutions by collecting pertinent data, listening carefully to the needs expressed and matching requirements to funding sources.

 

10/2006 - 11/2008

Information Technology Professional
Palm Springs Convention Center
- SMG


Support all aspects of telecommunications for the Palm Springs Convention Center. Administer servers, network and workstations, as well as telephone switch and voice mail system. Create user accounts on Windows 2003 server; manage data directories and all networked resources. Administer multiple firewalls and routers to manage LAN and Private WAN and WAN connectivity for 3 buildings. Provide all levels of support to clients and exhibitors, including account creation for wireless access, provide for Internet access via private or public IP space, and connect phone lines for telephone, fax, and credit card processing machines. Manage budget and propose procurement of technology (hardware and software) enhancements from multiple suppliers. Respond to all internal requests for support on any connected resource; email, websites, databases, networks, workstations, laptop computers, servers, printers, firewalls, telephones and voicemail.

 

09/2004 - 10/2006

Loan Officer/Mortgage Planner
Northstar Financial


Provide Real Estate financing allowing clients to purchase and refinance homes. Analyze credit, income and assets to determine creditworthiness. Determine appropriate financing for each unique customer‘s needs. Orchestrate the services of several outside providers, including title and escrow companies, appraisers, home inspectors, lenders, insurance companies, and Realtors.


01/2002 - 07/2005

Information Technology Consultant
Yates Advertising


Provide network, server, and helpdesk support for a small advertising agency. Manage data services support through two relocations in a 5-year period. Routine account management, desktop support, equipment maintenance, implementation of web services, and management of a database implementation project. Ongoing support includes implementation of new website and continued availability for remote support via telephone and email.

 

10/2001 - 01/2002

Information Technology Consultant
Peribit Networks


Provide desktop support and system administration for small start-up company. Install and configure server and workstation software for infrastructure services. Create and manage user accounts on Windows 2000 network, email, and telecom services. Install and configure computers for new hires. Train users on configuration and use of dial-up and VPN services.

 

08/1998 - 04/2001

IT Manager
On-Link Technologies, Inc. eTime Capital / Mambo.com

Maintained and enhanced the infrastructure of networked computing for the corporation. Procured computing resources and telecom equipment. Planned and supervised the relocation of the company to new facility. Expanded NT network, including DHCP, WINS, DNS, Exchange, and file and print services.

08/1988 - 08/1998

Senior Information Systems Analyst

Lockheed Martin Missiles & Space

 

Support install, configure and administer NT file and print servers. Provide first line assistance and training to computer users. Configure and install desktop computers (Mac and PC) for end users. Install and maintain current software on all desktop computers and servers. Create and maintain Web pages for Lockheed Martin‘s Stanford program.

Operation

Assure the stability of installed networks, consisting primarily of Macintosh computers, IBM compatible PC‘s, Sun, DEC, and SGI Workstations. Troubleshoot network problems in response to calls for help from customers. Coordinate upgrades to networks as solution to network performance degradation, including the installation and/or replacement of network routers and bridges. Provide analysis, design plans, and coordinate LAN installations. Maintain LAN based e-mail applications and gateways to Internet.

Design

Design and install interconnected local and wide area networks using twisted pair, thin and thick coax, fiber optics, and free space media. Install, test, and maintain network hardware and software. Prepare documentation of new and existing network cable plant installations. Design network architecture using bridges, routers, gateways, and switches. Provide consultation and documentation to network support personnel.

Supervision

Supervise a crew of 10-14 technicians in the network and computer installation group. Analyzed customer requirements and provided technical support to ensure successful data network and end node installations.

Trained technicians in the installation and use of PC operating systems and applications.

 

Certified Novell Administrator
UNIX Certification
FCC General Radio-Telephone License